Privacy Policy

 

My Holiday Diary Limited (“We”) are committed to protecting and respecting your privacy.Where you are submitting personal data on behalf of a child, please be aware that this policy shall also apply to the child’s personal data. We have done our best to write this policy in simple clear terms, but if you have any questions concerning this policy or your child’s personal data, please contact us at sayhello@diaryzapp.com

 

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data, and how we will treat it. By visiting www.diaryzapp.comwww.diaryzapp.co.uk, www.diaryzap.com, www.diaryzap.co.uk, www.myholidaydiary.com and www.myholidaydiary.co.uk you are accepting and consenting to the practices described in this policy.

 

For the purpose of the Data Protection Act 1998 (the Act), the data controller is My Holiday Diary Limited of 7 & 8 Church Street, Wimborne, Dorset, England, BH21 1JH.

 

Our nominated representative for the purpose of the Act is Charlie Dance.

 

As a data controller, we encourage all parents and guardians to sit down with their children and explain the meaning of this policy and why it is important to protect personal data.

 

Information we may collect from you

 

We may collect and process the following data about you:

 

Information you give us.

 

You may give us information about you by filling in forms on our sites diaryzapp.comwww.diaryzapp.co.uk, www.diaryzap.com, www.diaryzap.co.uk, www.myholidaydiary.com and www.myholidaydiary.co.uk (our sites) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you report a problem with our sites. The information you give us may include your name, address, e-mail address, phone number, type of device, photos, unique user name and password.

 

Information we collect about you.

 

With regard to each of your visits to our sites we may automatically collect the following information:

 

  • – technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • – information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

 

Information we receive from other sources.

 

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on these sites. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. We may be able to access information about you from various social networking sites, only if you expressly agree to this. Should you require further information in respect of a third parties privacy policy, then please contact them direct.

 

Cookies

 

Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [LINK].

 

Uses made of the information

 

We use information held about you in the following ways:

 

 

Information you give to us.

 

We will use this information:

 

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to our service;
  • to ensure that content from our sites is presented in the most effective manner for you and for your computer.

 

Information we collect about you.

 

We will use this information:

 

  • to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our sites to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our sites safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our sites about goods or services that may interest you or them.

 

 

Information we receive from other sources.

 

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

Disclosure of your information

 

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

 

In respect of third parties, we shall only share your information or your child’s information with our print partner, Photobox. We shall not share your information or your child’s information with any other third party.

 

Where we store your personal data

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. My Holiday Diary Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your rights

 

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Access to information

 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

Changes to our privacy policy

 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Contact

 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sayhello@diaryzapp.com